Travel Guarantee Fund Act
Executive Order on registration, provision of security etc. with the Travel Guarantee Fund
As a consumer in an EU country, you have various options for complaining outside of the court system in cross-border cases. It is still not clear if y...
It is the Danish Consumer Ombudsman’s assessment that the dating website Be2’s marketing practices infringe Danish and European law.
Therefore, the Da...
The information campaign will, among other things, help consumers in Denmark to avoid fraud, counterfeit goods and dangerous products. At the ECC Denm...
The Consumer Ombudsman has received complaints from consumers who were surprised that monthly amounts were withdrawn from their accounts after they ha...
Danish consumer authorities are working together with authorities in other EU countries to tackle companies who consciously, and in violation of the l...
Flights including baggage - 37 complaints
Car rental - 9 complaints
Shared third place between accommodation e.g. hotel / purchase of...
You can read the brochure here: Car rental in Europe - some advices to rent in peace.
We focused on subscription traps with a video and coordinated the production of 28 versions for the other ECC offices, had a record high number of vis...