Travels and transportation

Read more about your rights when you have purchased a trip or travel services from companies within the EU. For instance by air, train, bus or ferry, car rental or a stay in a hotel.

Do you have any questions regarding travels and transportation?

Mon-Fri 1-3PM you can contact our chat or hotline on phone +45 4171 5200. 

You can also write to our legal team - we will respond within three work days. 

Do you want to complain about a seller within the EU, Norway or Iceland?

Have you experienced problems with a purchase abroad? Have your flight been delayed? Or frauded when renting a car? You may have the right to get a refund or compensation.
How to file a complaint