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Report on Service Directive

This report is dealing with the Service Directive to illuminate any problems of discrimination and the enforcement of Article 20.2.

Report from the ECC-Net concludes that EU consumers are exposed to unjustified discrimination on grounds of nationality or residence.

Some traders use business practices as "geo-blocking" by creating artificial barriers and limit consumer access to services.

The report analyzes Article 20.2 of the Services Directive related consumer complaints reported to ECC-Net between 2013 and 2015.

Read the report: 

Do Invisible Borders Still Restrict Consumer Access to Services in the EU?