Your rights on air travel 

 

Here you can read about your rights as an airline passenger. Find out if you are entied to replacement or compensation if, for example, the flight is canceled or your luggage is delayed


Your flight is delayed

11. December 2014

Find out what your rights are if your flight is delayed and whether you are entitled to damages or compensation.

Calculate your claim

30. November 2015

Use our calculator flyregler.dk/en to find out what you claim as airline if your flight is canceled, delayed, overbooked or your luggage has been lost.

Delayed, lost or damaged baggage

11. December 2014

Find out what your rights are if your baggage has been lost, delayed or damaged during your flight.

Your flight is cancelled

11. December 2014

Find out what your rights are if your flight is cancelled and whether you are entitled to damages or compensation.

Your rights in connection with bankruptcy

11. December 2014

You must be offered home transport by the Danish Travel Guarantee Fund (Rejsegarantifonden) if your airline company or travel agent goes bankrupt while you are away. If you have not started your journey yet, you may also be entitled to a refund of the price paid for the trip.

You have missed your connecting flight

11. December 2014

Find out what you need to be aware of and what you are entitled to if you had a stopover and missed your connecting flight.

You were denied boarding

11. December 2014

Find out what your rights are if you were denied boarding even though you were at the gate on time.

Claims for damages for financial losses

27. January 2016

Besides being entitled to rebooking or a refund of the ticket price and compensation if your flight is delayed or cancelled, you may also be entitled to damages from the airline company or tour operator.