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Publications

Here you can download various reports, surveys and leaflets published by the ECC Network.

 

Gå til ECC-Net Air Passenger Rights Report 2011

27. October 2011

A report on air passenger rights in the EU.

Gå til Online cross-border mystery shopping - state of the e-union

31. August 2011

A report on consumer conditions on the European e-commerce market.

Gå til Annual report 2010

06. July 2011

Annual Report from the European Consumer Centres network – 2010.