Here you can download various reports, surveys and leaflets published by the ECC Network.
15. February 2016
2015 marks the 10th anniversary of the network of European Consumer Centres (ECC).
28. November 2014
E-commerce report 2014 from The European Consumer Centres' Network.
16. October 2014
Annual report from The European Consumer Centres' Network - 2013.
15. May 2014
Leaflet from ECC Net regarding World Cup in Brazil.
13. March 2014
Report form ECC net regarding chargeback.
13. December 2013
New report from ECC-Net shows fraud increasingly common in cross-border e-commerce.
02. December 2013
Report from the European Consumer Centres' Network regarding the Services Directive.
28. October 2013
Trust marks report from the European Consumer Centres' Network – 2013.
14. March 2013
“Free trial” and “only 1 EUR” are popular and frequently used catchphrases on the Internet these days. If it seems too good to be true it probably is.
19. February 2013
Annual report from The European Consumer Centres' Network - 2012