Publications

Here you can download various reports, surveys and leaflets published by the ECC Network.

 

Guide to the Olympics in Rio

29. July 2016

Tips to have a safe journey and a good experience at the Olympics in Rio.

TRAVEL TIPS: Good advice and help for consumers in Europe

03. June 2016

If you are traveling or shopping in the EU, then you can find many useful tips in this book about your rights as a consumer in the EU.

World Anti-Counterfeiting Day 2016

03. June 2016

World Anti-Counterfeiting Day June 8th 2016 have focus on problems related to counterfeit products.

Commercial warranties - are they worth the money?

02. June 2016

Useful information on the pros and cons of buying extended warranty coverage and warranty for 30 countries identified in the ECC Network report : Commercial warranties - are they worth the money ?

Cross-Border Car Purchases

26. April 2016

This joint project aims to provide in-depth insight into all information necessary for drafting a practical guide to cross-border car purchases by collecting practical and preventive information for consumers.

Check lists

18. April 2016

Check lists from the European Consumer Centres' Network.

Report on Timeshare

15. February 2016

Timeshare report from the European Consumer Centres' Network.

Air passenger rights report

15. February 2016

Air passenger rights report from the European Consumer Centres' Network.

Presentations from Nordic conference about ADR/ODR

15. February 2016

Reports from conference held in Copenhagen November 2015.

10 years anniversary report

15. February 2016

2015 marks the 10th anniversary of the network of European Consumer Centres (ECC).