Skip navigation

Presentations from Nordic conference about ADR/ODR

15. February 2016

Reports from conference held in Copenhagen November 2015.

Presentations from introductory speakers and debaters at the conference:

Dispute Resolution In Norway 
(Tvisteløsning i Norge)
Ingeborg Flønes, Forbrukerrådet i Norge

The Danish Consumer Complaint System Measured Up To ADR
(Det danske klagesystem i lyset af ADR )
Susanne Maria Bager, Konkurrence- og Forbrugerstyrelsen i Danmark

The New Consumer Complaint System
(Det nye forbrugerklagesystem)
Bo Dalsgaard, Dansk Erhverv

The New Consumer Complaint System – a Modernisation?
(Det nye forbrugerklagesystem - en "modernisering"?)
Jakob Steenstrup, Forbrugerrådet Tænk

Extrajudicial Consumer Complaint Handling In Nordic countries
(Utenomrettslig klagebehandling i de nordiske land)
Linda Olsen, Norwegian

ADR/ODR  
Jakob Reland, Elgiganten

Future Challenges for Consumer Dispute Resolution
Professor Christopher Hodges, University of Oxford

Was this page useful?