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Chargeback in the EU/EEA

12. March 2014

The ECC-Net receives a great number of cross-border complaints from consumers each year having experienced that their rights have not been respected, mainly when shopping online.

A new report from the ECC Network has mapped the consumer rights and the alternatives in the EU/EEA-countries regarding the right to be reimbursed from the card issuing bank through a chargeback procedure.

Read the report "Chargeback in the EU/EA - a solution to get your money back when a trader does not respect your consumer rights".

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