CONSUMER EUROPE

European Consumer Centres Network

European Consumer Centre Denmark is a member of the European Consumer Centres Network, a European network cooperating to help consumers when they buy goods or services across borders within the EU.

The network consists of a European Consumer Centre in every EU member state and in Norway and Iceland.

Read more about the European Consumer Centres Network (eropa.eu)

Below you will find the contact details for every European Consumer Centre.

Read the ECC Denmark's Quality Charter

 

European Consumer Centre Austria
Europäisches Verbraucherzentrum
Director: Georg Mentschl
Mariahilfer Straße 81
1060 Wien
Tel + 43 1 588 77 81
Fax + 43 1 588 77 99 342
info@europakonsument.at  
www.europakonsument.at

European Consumer Centre Belgium
Europees Centrum Voor De Consument / Centre Europeen des Consommateurs
Director: Karin Ghysels
Hollandstraat No 13 / Rue de Hollande No 13
1060 Brussel/Bruxelles
Tel +32 (0)2 542 33 46
Fax +32/2 542 3243
info@eccbelgium.be 
www.eccbelgium.be 

European Consumer Centre Bulgaria
Director: Ignat Arsenov
Bacho Kiro Street No 14
1000 Sofia
Tel. +359 2 986 76 72
Fax +359 298 755 08 
Info@ecc.bg
www.ecc.bg

European Consumer Centre Croatia
Director: Danijela Marković Krstić
Hrvatska Ulica grada Vukovara 78
10000 Zagreb
Tel +385 1 610 97 44
ecc-croatia@mingo.hr
http://ecc-croatia.hr/

European Consumer Centre Cyprus
Director: Yiannakis Makrides
c/o Ministry of Energy, Commerce, and Industry 
2 Agapinoros, IRIS Tower,  
1421 Nicosia, 
Cyprus 
Tel +357/2286 7177 
ecccyprus@mcit.gov.cy 
www.ecccyprus.gov.cy 

European Consumer Centre the Czech Republic
Evropske Spotrebitelske Centrum
Director: Eva Petrazova
c/o Czech Trade Inspectorate
Štěpánská 15
120 00 Prague
Tel +420 269 366 155
esc@coi.cz
www.evropskyspotrebitel.cz

European Consumer Centre Denmark
Forbruger Europa
Director: Lars Arent
Carl Jacobsens Vej 35
2500 Valby 
Tel +45/4171 5000 
info@forbrugereuropa.dk 
www.consumereurope.dk

European Consumer Centre Estonia
Euroopa Liidu Tarbija Noustamiskeskus
Director: Kristina Tammaru
Endla 10A,
Tallinn
Tel +372/6201 708
Fax +372/6201 701
consumer@consumer.ee 
www.consumer.ee

European Consumer Centre Finland
c/o The Finnish Competition and Consumer Authority
Director: Milla Lahtinen
Lintulahdenkuja 2
PO Box 5
FI-00531 Helsinki
Tel +358 (0)29 553 9500
ekk@kkv.fi 
www.ecc.fi

European Consumer Centre France
Centre Europeen des Consommateurs
Director: Bianca Schulz 
c/o Zentrum für Europäischen Verbraucherschutz e.V.
Bahnhofsplatz 3
D-77694 Kehl 
Tel +49/78 51 991 48 0
Tel 0820/200 999 (only accessible from France)
Fax +49/78 51 991 48 11 
info@cec-zev.eu
www.europe-consommateurs.eu

European Consumer Centre Germany
Europäisches Verbraucherzentrum Deutschland
Director: Bernd Krieger
c/o Zentrum für Europäischen Verbraucherschutz e.V.
Bahnhofsplatz 3
D-77694 Kehl
Tel +49/78 51 991 48 0
Fax +49/7851 991 48 11 
info@cec-zev.eu  
www.evz.de

Address 2: 
Kiel Office

Andreas-Gayk-Strasse 15 
D-24103 Kiel

European Consumer Centre Greece
Director: Athina Kontogianni
144 Alexandras Av.
114 71 Athens
Tel +30 210646 0862 / +30 210 646 0814
Fax +30 2106460784
info@eccgreece.gr
www.eccgreece.gr

European Consumer Centre Hungary
Europai Fogyasztôi Központ
Director: Attila Kriesch
c/o Ministry for Innovation and Technology- European Consumer Centre
Iskola utca 13
1011 Budapest
Tel +36 1 459 48 32
Fax +36 1 896 77 47
info@magyarefk.hu
www.magyarefk.hu

European Consumer Centre Iceland
ENA - ECC Iceland
Director: Ivar Halldorsson 
Guðrúnartún 1
105 Reykjavík
Tel +354 545 1200
Fax +354 545 1212
ecc@ecciceland.is
www.ecciceland.is

European Consumer Centre Ireland
Macro Building 
1 Green Street
Dublin 7
Tel +353 01 8797620
Fax: +353 01 8734328
info@eccireland.ie 
www.eccireland.ie

European Consumer Centre Italy
Centre Europeo Consumatori
Director: Maria Pisanò
Via G.M. Lancisi n.25
00161 Roma
Tel +39 06 442 380 90
Fax +39/06 455 50 558 
info@ecc-netitalia.it
www.ecc-netitalia.it

Via Brennero, 3
39100 Bolzano
Tel +39 0471 980 939
info@euroconsumatori.org
www.euroconsumatori.org

European Consumer Centre of Latvia
Director: Aija Gulbe
Brivibas Street 55 - 207
Riga, LV - 1010
Tel +371 6738 8625
Fax +371 6738 8625
info@ecclatvia.lv 
www.ecclatvia.lv 

European Consumer Centre Lithuania
Europos Vartotoju Centras
Director: Raimonda Balniene
Odminių g. 12
LT-01122 Vilnius
Tel +370 5 2650368
Fax +370 5 2623123
info@ecc.lt 
www.ecc.lt 

Centre Européen des Consommateurs GIE Luxembourg
Director: Karin Basenach
271, route d’Arlon
L-1150 Luxembourg
Luxembourg
Tel +352 26 84 64 -1
Fax +352/26 84 57 61
info@cecluxembourg.lu 
www.cecluxembourg.lu 

European Consumer Centre Malta
Director: Phyllis Bezzina 
Annex to Consumer & Competition Division
47A, South Street,
Valletta 1101
Malta
Tel +356 21 22 19 01
ecc.malta@gov.mt
www.eccnetmalta.gov.mt

European Consumer Centre the Netherlands
Europees Consumenten Centrum
Director: Eva Calvelo Muiño
Postbus 487
3500 AL Utrecht
Tel +31 30 232 6440
Fax +31 (0) 30 234 2727
info@eccnederland.nl
www.eccnederland.nl

European Consumer Centre Norway
Forbruker Europa
Director: Ragnar Wiik
P.O. Box 463 Oslo
0105 Oslo
Tel + 47 23 400 508
Fax + 47 23 400 501
post@forbrukereuropa.no
www.forbrukereuropa.no

European Consumer Centre Poland
Europejskie Centrum Konsumenckie
Director: Karol Muz
Plac Powstanców Warszawy 1
00 950 Warsaw
Tel +48 22 55 60 118
Fax+48/022 5560359
info@konsument.gov.pl 
www.konsument.gov.pl 

European Consumer Centre Portugal
Centro Europeu do Consumidor
Director: Maria do Céu Costa
Praca Duque de Saldanha, 31-1
1069-013 Lisboa
Tel +351/21 356 47 50
Fax +351/21 356 47 19
ECCNET-PL@ec.europa.eu
www.consumidor.pt

European Consumer Centre Romania
Centrul European al Consumatorilor Romania
Director: Irina Chiritoiu 
44 Mr. Av. Stefan Sanatescu Street, floor 1, room 2,
Sector 1, Bucharest - RO-011478
Tel +40 21 315 71 49
Fax +40 21 315 71 49
office@eccromania.ro 
www.eccromania.ro

European Consumer Centre Slovakia
Európske Spotrebitel'ské Centrum
Director: Dzensida Veliová
Mlynské nivy 44/a
SK 827 15 Bratislava 212
Tel +421/2/4854 2019
Fax +421/2/4854 1627 
info@esc-sr.sk  
www.esc-sr.sk

European Consumer Centre Slovenia
Evropski Potrošniški Center
Director: Ms Romana Javornik
Kotnikova 5
Si - 1000 Ljubljana
Tel +386 1 400 3729
Fax +386 1 400 3588
epc.mgrt@gov.si
www.epc.si

European Consumer Centre Spain
Centro Europeo del Consumidor
Director: José Tamames Rivera
Príncipe de Vergara, 54
28006 Madrid
Tel +34 91822 45 55
Fax +34 91822 45 62
cec@mscbs.es
www.cec-msssi.es

Konsument Europa
Director: Jolanda Girzl
Tage Erlandergatan 8A
651 02 Karlstad
Tel +46 54 19 41 50
Fax +46 54 19 41 95
info@konsumenteuropa.se 
www.konsumenteuropa.se

European Consumer Centre UK
Director: Andy Allen
1 Sylvan Court, Sylvan Way,
Southfields Business Park
Basildon Essex UK SS15 6TH
Tel +44 (0) 1268 886 690
Fax +44 (0) 8456 08 96 00
ecc@tsi.org.uk 
www.ukecc.net