Consumer Europa
European Consumer Centre Denmark’s Annual Report 2020
2020 was in every way an unusual year for European Consumer Centre, both for the Danish office and the other 29 offices around Europe.
Consumer enquiries in Denmark
In this section of the annual report, you can read about what consumers complained about and find specific examples from our case management at the Danish office, which is a part of the Danish Competition and Consumer Authority.
Read more about Consumer enquiries in Denmark
Consumer enquires to the European Consumer Centre Network
In the ECC-Net, we experienced a record number of consumer questions and complaints. Read more about it in this section of the annual report.
Read more about Consumer enquires to the ECC Network
15 years of help and advice for consumers in Europe
In 2020, the European Consumer Centre Network (ECC-Net) celebrated its 15th anniversary. Read more in this section of the annual report.
Read more about 15 years of help and advice for consumers in Europe
Danish Complaints Board Conference 2020
This year, the annual Danish Complaints Board Conference, organised by European Consumer Centre Denmark, was held in a new way. Read more in this section of the annual report.
Go to Danish Complaints Board Conference 2020