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If you need personal advice you are welcome to contact us by phone within our opening hours. You are also welcome to send us an e-mail. If you are resident in another EU-country you should contact your local ECC.

Consumer issues

NOTE: When you contact European Consumer Centre Denmark please be informed that we register your data. We encourage you to read our privacy policy about your rights. 

  • tel. (+45) 41 71 52 00 (Monday-Friday from 13-15 PM)
  • email
  • create a complaint by sending an e-mail to 
  • postal address:
    European Consumer Centre Denmark
    Carl Jacobsens Vej 35
    2500 Valby

Questions about the European ODR portal

  • email
  • tel. (+45) 41 71 53 34 (Monday-Friday from 13-15 PM)

Press contacts

  • contact Ditte Juul Reder, Communications Officer
  • telephone (+45) 41 71 50 75
  • email
  • Read more about the press service here

CVR no.: 10294819 

EAN no.: 5798000018006

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