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Complaints

 

Here you can find help with what to do if you wish to make a complaint. You will find an online complaint form, an explanation of when you can use the Danish and European small claims procedures, and other information.

 

Gå til How to complain

04. February 2010

If you wish to make a complaint to European Consumer Centre Denmark, you can use the online complaint form at the bottom of this page. However, it is important that you have contacted the seller first.

Gå til File a complaint

European Consumer Centre Denmark can help if a problem arises between you and a trader in another EU country, Norway or Iceland.

Gå til Who can we help?

23. January 2015

European Consumer Centre Denmark can help if you encounter a problem with a trader in another EU country, Norway or Iceland.

Complaints