Theme: Brexit for consumers

A large proportion of consumer protection rules are regulated in the EU. If the UK leaves the European Union without an agreement, it can affect your rights as a consumer. Read our tips here.

In some areas, there are minimum requirements for the Member States. In others, exactly the same rules apply to everyone.

Many of the EU's consumer policies are directives. When a directive is adopted in the EU, it must be implemented in each member state's own legislation within two years. There are approximately 90 directives dealing with consumer protection.

A large proportion of the rules that will apply in the UK immediately after they leave the EU are therefore the same in practice as those in EU countries.

After the withdrawal date, however, it will be the British Parliament who decides what their consumer policy and protection will entail. Therefore, the British departure from the EU could have an impact on your rights as a consumer.

Get answers about how your consumer rights are affected by Brexit:

  • Air travel: Can you receive compensation if your flight to or from the UK is delayed or cancelled?
  • Purchase of goods: What happens with your rights to legal guarantee and right to withdrawal if you buy goods from British traders?
  • Complaints: Whom can you file a complaint with if there is a problem?

ABOUT THIS THEME PAGE

This theme page is a translated version of the ECC Denmark’s theme page on www.forbrugereuropa.dk. Therefore, some of the content reflects the Danish conditions.

It is based on a no deal-scenario. The UK will leave the EU on March 29, 2019. In a no deal-scenario, the rules will change from day one, as the UK will exit the EU without any form of cooperation or trade relations with the EU.

The theme is updated as the situation develops.

Purchase of goods and services in the UK after Brexit

How does Brexit affect your rights as a consumer when buying products or services from UK traders?

23-01-2019

Purchase of goods and services in the UK after Brexit

 

Rights when travelling in the UK after Brexit

See how Brexit affects your rights as a consumer when travelling to the UK.

Rights when travelling in the UK after Brexit

 

Complaint options after Brexit

See how Brexit affects your opportunities of filing complaints against traders in the UK.

Complaint options after Brexit