Your airline passenger rights

 

Here you can read about your airline passenger rights. Find out whether you are entitled to damages or compensation if, say, your flight is cancelled or your baggage is delayed.


Your flight is delayed

11. December 2014

Find out what your rights are if your flight is delayed and whether you are entitled to damages or compensation.

Delayed, lost or damaged baggage

11. December 2014

Find out what your rights are if your baggage has been lost, delayed or damaged during your flight.

Your flight is cancelled

11. December 2014

Find out what your rights are if your flight is cancelled and whether you are entitled to damages or compensation.

Your rights in connection with bankruptcy

11. December 2014

You must be offered home transport by the Danish Travel Guarantee Fund (Rejsegarantifonden) if your airline company or travel agent goes bankrupt while you are away. If you have not started your journey yet, you may also be entitled to a refund of the price paid for the trip.

You have missed your connecting flight

11. December 2014

Find out what you need to be aware of and what you are entitled to if you had a stopover and missed your connecting flight.

You were denied boarding

11. December 2014

Find out what your rights are if you were denied boarding even though you were at the gate on time.

Claims for damages for financial losses

27. January 2016

Besides being entitled to rebooking or a refund of the ticket price and compensation if your flight is delayed or cancelled, you may also be entitled to damages from the airline company or tour operator.