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Rights on your mobile

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If your mobile has online access (WAP or GPRS) you can get your air passenger rights on your mobile right when you need them.

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Do you know your rights as air passenger?

Are you entitled to compensation when your plane is delayed or cancelled? Is your luggage lost?

You can get your air passenger rights on your mobile right when you need them if your phone has online access (WAP or GPRS).

How to get your rights

Enter flight.forbrug.dk in your mobile browser (without www. in front). Afterwards you are introduced to a menu where you can choose from:

  • Cancelled flight.
  • Delayed flight.
  • Denied boarding.
  • Delayed or damaged baggage.
  • When do the rules apply?
  • Complaint options.
  • Who is behind this information?
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About European Consumer Centre Denmark

European Consumer Centre Denmark offers free advice for the consumers regarding purchases in other EU-countries.
The centre is funded by the Danish Competition and Consumer Authority and the European Commission.

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