If your plane is delayed, your flight is cancelled, or you are not allowed to board, you have certain rights. We have collected information about your rights and how you can complain, and offer some useful advice before you book your journey.
European Consumer Centre Denmark offers free advice for the consumers regarding purchases in other EU-countries. The centre is funded by the Danish Competition and Consumer Authority and the European Commission.
Let Howard, the personal shopping assistant, examine a web shop before you buy.