﻿<?xml version="1.0" encoding="utf-8"?><rss version="2.0"><channel><title>European Consumer Centre Denmark</title><link>http://www.consumereurope.dk/</link><description>News from the European Consumer Centre Denmark</description><ttl>5</ttl><link href="http://www.consumereurope.dk/Consumereurope/Global/RSS/News" rel="self" type="application/rss+xml" xmlns="http://www.w3.org/2005/Atom" /><item><title>Air Passengers Rights Report 2011</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Air-Passengers-Rights-Report-2011</link><pubDate>Fri, 28 Oct 2011 00:00:00 +0100</pubDate><description><![CDATA[
		On October 28th 2011, The European Consumer Centres Network (ECC-Net) launches the report “Air Passengers Rights Report 2011 – in the aftermath of the Volcanic Ash Crisis”. The report focuses on several aspects regarding air passengers’ rights in the EU today, in particular during 2010...]]></description><guid isPermaLink="false">{48183917-2D61-49AE-AB84-01DDF66F2EFD}</guid></item><item><title>Mystery shopping</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Mystery-shopping</link><pubDate>Tue, 04 Oct 2011 00:00:00 +0100</pubDate><description><![CDATA[
		
      Major improvements for consumers when shopping online cross-border - but still some obstacles to overcome 
    
     
    The European Consumer Centres Network (ECC-Net) launches the report “Online Cross-border Mystery Shopping - State of the e-Union” on 4 October 2011. The ...]]></description><guid isPermaLink="false">{B03FE28A-B314-46E6-B323-360DCB3F0A74}</guid></item><item><title>The customer's right of withdrawal still applies even if the packaging is broken</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/The-customers-right-of-withdrawal-still-applies-even-if-the-packaging-is-broken</link><pubDate>Fri, 02 Sep 2011 00:00:00 +0100</pubDate><description><![CDATA[
		The Danish Consumer Ombudsman has received some requests regarding customer’s right of withdrawal when the packaging is broken. For that reason the Consumer Ombudsman has published a press release below with his statement.
]]></description><guid isPermaLink="false">{0BC5AE04-650D-4815-9E54-73A0E7072645}</guid></item><item><title>Safer shopping - European Consumer Centres help 71,000 EU shoppers in 2010</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Safer-shopping</link><pubDate>Wed, 08 Jun 2011 00:00:00 +0100</pubDate><description><![CDATA[
		In 2010, the ECC network provided free help and advice in over 71,000 consumer cases, up by 15% compared to 2009, according to the network's 2010 annual report. One in three complaints concerned transport, of which almost 60% were about air travel (partly due to the volcanic ash crisis...]]></description><guid isPermaLink="false">{B060DA11-F23E-4102-A3F4-45577BC6A714}</guid></item><item><title>Howard helps you shop for presents online</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Howard-helps-you-shop-for-presents-online</link><pubDate>Fri, 10 Dec 2010 00:00:00 +0100</pubDate><description><![CDATA[
		It’s December and the race to find Christmas presents has begun. Some people choose to elbow their way through the crowds thronging the streets. Others prefer to click presents off their list visiting online shops from the comfort of their own living room.
]]></description><guid isPermaLink="false">{0A23D375-47EB-4751-A043-8ADB53DC991A}</guid></item><item><title>A survey on 197 European ski resorts in 20 European countries </title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Skiing-is-popular-in-Europe</link><pubDate>Wed, 08 Dec 2010 00:00:00 +0100</pubDate><description><![CDATA[
		The ECC-Net has just carried out the first pan-European survey on ski resorts in order to support consumers when choosing the most suitable ski resort for their personal winter vacation. 
]]></description><guid isPermaLink="false">{52DF7E99-71C5-4E15-9A14-6297A1BEE947}</guid></item><item><title>More people get help from the European Consumer Centres</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/More-people-get-help-from-the-European-Consumer-Centres</link><pubDate>Wed, 27 Oct 2010 00:00:00 +0100</pubDate><description><![CDATA[More and more consumers are making use of the free legal guidance which the European Consumer Centres provide to consumers who shop in other EU countries.]]></description><guid isPermaLink="false">{E91A8705-245E-496D-BE85-0F44304B6A1F}</guid></item><item><title>EU ruling benefits Danish consumers and companies</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/EU-ruling-benefits-Danish-consumers-and-companies</link><pubDate>Fri, 11 Jul 2008 00:00:00 +0100</pubDate><description><![CDATA[
		A new EU ruling lays down that sellers in the EU cannot claim compensation from customers for the use of defective products until their replacement.
]]></description><guid isPermaLink="false">{42D84869-40B0-42EC-B990-10AF612FB48D}</guid></item><item><title>Foreign companies to comply with Danish Law</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Foreign-companies-to-comply-with-Danish-Law</link><pubDate>Tue, 08 Jul 2008 00:00:00 +0100</pubDate><description><![CDATA[
		Foreign webshops designed to attract Danish customers are required to comply with Danish Law. This is confirmed by a new decision from the Danish Consumer Complaints Board.
]]></description><guid isPermaLink="false">{99BE4885-B6A1-4179-8B40-AA21B2C4434C}</guid></item><item><title>Spot unprofessional websites</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Spot-unprofessional-websites</link><pubDate>Thu, 19 Jun 2008 00:00:00 +0100</pubDate><description><![CDATA[
		Howard the shopping assistant has just become much wiser. If you are considering making a purchase from a site, he can now tell you how other European consumers rate that precise site.
]]></description><guid isPermaLink="false">{148309E4-72D2-4C17-AFE4-3EF1DF5E4C9F}</guid></item><item><title>European web shops don’t (always) deliver the goods</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/European-web-shops-dont-always-deliver-the-goods</link><pubDate>Thu, 19 Jun 2008 00:00:00 +0100</pubDate><description><![CDATA[
		Consumers buying goods online across European borders are having delivery problems. One good tip is to always pay by credit card if you want to avoid problems.
]]></description><guid isPermaLink="false">{4A988B39-A6A9-4823-A627-AB4B2087A350}</guid></item><item><title>Air passenger complaints have doubled</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Air-passenger-complaints-have-doubled</link><pubDate>Thu, 06 Dec 2007 00:00:00 +0100</pubDate><description><![CDATA[
		The number of complaints from European air passengers has exploded to double the amount during one year. This is revealed in a new report by the European Consumer Centres Network. Passengers who flew with Irish or Spanish airlines accounted for almost half of the complaints.
]]></description><guid isPermaLink="false">{8CA524E7-4621-4B5E-B627-CBF7F37AC446}</guid></item><item><title>Apple accepts the decision of the Danish Consumer Complaints Board in case concerning iBook G4</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Apple-accepts-the-decision-of-the-Danish-Consumer-Complaints-Board-in-case-concerning-iBook-G4</link><pubDate>Wed, 17 Oct 2007 00:00:00 +0100</pubDate><description><![CDATA[
		Apple has accepted the decision of the Consumer Complaints Board in a case concerning an iBook G4 computer where the screen blacked out. 
    The case concerns an iBook G4 that stopped working, resulting in the screen blacking out.]]></description><guid isPermaLink="false">{FEB09503-11B5-4004-A7BC-1EA9035B1DC4}</guid></item><item><title>E-Commerce Trustmarks in Europe</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/ECommerce-Trustmarks-in-Europe</link><pubDate>Tue, 26 Sep 2006 00:00:00 +0100</pubDate><description><![CDATA[
		On Friday, 10 November 2006, Copenhagen will host a conference on e-commerce Trustmarks in Europe. The conference will focus on cross-border e-commerce and the need for a common European Trustmark.
]]></description><guid isPermaLink="false">{95A0AE54-D912-4965-A156-FD0DE172BC8B}</guid></item><item><title>Money changing in EU Member States outside the euro zone</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Money-changing-in-EU-Member-States-outside-the-euro-zone</link><pubDate>Tue, 22 Aug 2006 00:00:00 +0100</pubDate><description><![CDATA[
		The European Consumer Centre of the Czech Republic has recently carried out a survey on the expenses for money changing in EU Member States outside the euro zone.
]]></description><guid isPermaLink="false">{B1EB8867-EB91-4F44-B14D-F6891FBDB4BD}</guid></item><item><title>Growing number of e-commerce complaints</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Growing-number-of-ecommerce-complaints</link><pubDate>Wed, 12 Jul 2006 00:00:00 +0100</pubDate><description><![CDATA[
		The merchandise ordered was not received or was defective. Those are the problems that consumers most often encounter when they are e-shopping in other European countries.
]]></description><guid isPermaLink="false">{85F70111-F09D-472B-BDA1-0C4D2EB35343}</guid></item><item><title>Better conditions for European consumers</title><link>http://www.consumereurope.dk/indhold-FE/Indhold-consumereurope/News/Better-conditions-for-European-consumers</link><pubDate>Tue, 05 Jul 2005 00:00:00 +0100</pubDate><description><![CDATA[
		When that camera from Rome has broken, or the dress from an Internet shop in London is not the right colour, many consumers lack the knowledge and persistence to make a complaint.
]]></description><guid isPermaLink="false">{4B168384-C607-4D9C-8B39-70D241D42D05}</guid></item></channel></rss>
