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Complaints in Denmark

A list of boards, associations and appeals boards you can contact if you need information about complaint options or would like a complaint dealt with. Some of the bodies on this list have been approved by the Danish Ministry of Economic and Business Affairs pursuant to the Danish Consumer Complaints Act, while others are industry bodies or associations.

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  • Amusement parks
    Do you wish to bring a complaint regarding an amusement park?  
  • Animals
    Do you wish to bring a complaint regarding the purchase of an animal (does not apply to large livestock such as horses, cattle, pigs and sheep)?  
  • Antiques
    Do you wish to bring a complaint in connection with the purchase of antiques?  
  • Architects
    Do you wish to bring a complaint against an architect?  
  • Art (objects)
    Do you have questions concerning objects of art?  
  • Authorities
    Do you wish to bring a complaint regarding a government or municipal authority or other public administration authorities?  
  • Banks
    Financial Services Complaints Board. Do you wish to bring a complaint concerning your financial institution?  
  • Bicycle helmets
    Do you have questions concerning road safety?  
  • Boats
    Do you wish to bring a complaint about safety-related defects on a boat?  
  • Bottle deposits
    Do you have questions regarding the regulations for bottle deposits?  
  • Building - additions/extensions
    Do you want to bring a complaint about construction services and building?  
  • Building an construction
    Do you wish to bring a complaint regarding construction services?  
  • CE labelling
    Do you wish to bring a complaint about CE labelling of electronic products (computers, radio/TV, etc.)?  
  • Campgrounds
    Do you wish to bring a complaint regarding a camping ground?  
  • Camping sector - vendors
    Do you wish to bring a complaint against vendors who are members of Campingbranchens Fællesorganisation (Danish Camping Industry’s Federation)?  
  • Car repairs
    If you wish to bring a complaint concerning repairs made to your car, you will have to bring a civil action.  
  • Car seats (child)
    Do you have questions concerning road safety?  
  • Car telephones
    There are several different Boards that handle telephone complaints, depending on whether they concern an apparatus, subscriptions or other services.  
  • Caravans
    Do you wish to bring a complaint regarding a caravan?  
  • Carpentry
    Do you wish to bring a complaint regarding construction services?  
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About European Consumer Centre Denmark

European Consumer Centre Denmark offers free advice for the consumers regarding purchases in other EU-countries.
The centre is funded by the Danish Competition and Consumer Authority and the European Commission.

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